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QR Citytrain:
Safety

QR Citytrain carries about 43,000,000 passengers each year. Its safety record is very good, however when incidents do occur, it is often a situation that could have been avoided.

Here we cover the major areas to keep in mind:

Rushing for Trains
Often when we run late for trains, it's tempting to risk our luck rather than accepting the decision of the clock. This opens up two main areas where intending passengers get into trouble:
  • Racing the doors:
    When the doors of the train start to close, don't start a race for them. If you don't make it you could get jammed in them or worse still, slip into the gap between the train and the platform.
  • Slips, trips and falls:
    Resist the temptation to run for the train, especially through ramps, stairs and platforms. It could save you pain and embarassment.

If you get to the station by 5 minutes before the intended departure time, you'll find these hassles become a thing of the past. But if you do find yourself late, remember: There's always another train but there's not another you.

Crossing the Track
In recent years QR's trains have become quieter and faster. Also, more bi-directional running is being used - this means trains can possibly run in either direction on any track. So it's more important than ever to play it safe when crossing railway tracks. Designated crossings have been provided for this purpose, whether it be an overbridge, subway or signed level crossing.
  • Level crossings:
    It may sound like common sense but if the lights are flashing and the boom gates are down, it means you can't proceed. It doesn't mean have a look and hurry if you think you can make it; it means stop and wait, as a train is about to appear.

    Drivers must always check beyond level crossings to ensure their vehicle will not queue on or near the tracks. This is particularly important if the crossing is associated with other traffic signals.

Yellow Safety Line
A yellow line is painted 1 metre away from the platform edge. This is the closest safe distance at all times except for when a train is stopped at the platform.

Mind the Gap
Some stations in the network have a wide gap between the train and the platform, especially on curves. For your own safety, please be careful when you're boarding or departing the train.


See Also
QR Citytrain: Authority to Travel
How to purchase and use your tickets for train travel

QR Citytrain: Bicycle Travel
When and where you can take your bike.

QR Citytrain: Children Fares
Children get concessional fares.

QR Citytrain: Connecting Services
Transfers to other trains or buses

QR Citytrain: Group Services
Benefits for group travel or education.

QR Citytrain: Guardian Trains
Some services always have security guards.

QR Citytrain: Handy Hints
Everything you ever wanted to know

QR Citytrain: Late Night Services
What day to use for late night (or very early morning) services?

QR Citytrain: Night Travel
Arragements after dark.

QR Citytrain: On Time Running
About good timekeeping

QR Citytrain: Pensioners and Seniors Fares
Concessional fares for Queensland pensioners and seniors.

QR Citytrain: Reverse Sales
Tickets can be purchased at the end of a journey. Many conditions apply.

QR Citytrain: Safety
Use the trains properly and you won't get hurt.

QR Citytrain: School Fares
Concessional fares for school travel.

QR Citytrain: School Services
Some services only run during school terms.

QR Citytrain: Special Running Days
Special arrangements for public holidays and major events

QR Citytrain: TVMs
Using the Ticket Vending Machine at stations

QR Citytrain: Tertiary Fares
Concessional fares for studies after secondary school.

QR Citytrain: Transit Service Officers
They serve and protect.

QR Citytrain: Travelling with Children
Tips for parents.

QR Citytrain: Wheelchair Access
What areas are accessible?

QR Citytrain: You and the law
The government regulations and penalties that affect rail travel

QR Fleet: EMU
Electric Multiple Unit

QR Fleet: ICE
Inter City Express

QR Fleet: IMU
Interurban Multiple Unit

QR Fleet: SMU
Suburban Multiple Unit

Telephone Information
Who to call for a good train time.


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