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QROTI > Travel Information > Telephone Directory

Telephone Information Train Information by Telephone There are several ways to get information on trains by telephone: TRANSINFO: 13 1230 Details on train departure times, fares and special services may be obtained by telephoning TRANSINFO. This service is available from 6am to 9pm on Monday to Friday (excepting gazetted public holidays) and from 7am to 9pm any other day. This service also supplies information for bus and ferry services within the South-East Queensland area. Note that after hours, the automated recorded voice service that once operated TRANSINFO is no longer available. When TRANSINFO is not available, use the alternative service below. QR Citytrain: (07) 3235 5555 QR Citytrain Passenger Service Officers operate this line, which is available at all times. However, only QR-specific information can be obtained from this service. QR Citytrain TTY (Telephone Typewriter Service): (07) 3235 5800 If you have hearing and/or speech difficulties, use this number to reach QR Citytrain Passenger Service Officers by TTY. QR Citytrain Stations: various Train information is also available from stations during attended hours. Numbers and hours vary by station. Find your desired station in QROTI's Place Information >for further details.

See Also QR Citytrain: Authority to Travel How to purchase and use your tickets for train travel QR Citytrain: Bicycle Travel When and where you can take your bike. QR Citytrain: Children Fares Children get concessional fares. QR Citytrain: Connecting Services Transfers to other trains or buses QR Citytrain: Group Services Benefits for group travel or education. QR Citytrain: Guardian Trains Some services always have security guards. QR Citytrain: Handy Hints Everything you ever wanted to know QR Citytrain: Late Night Services What day to use for late night (or very early morning) services? QR Citytrain: Night Travel Arragements after dark. QR Citytrain: On Time Running About good timekeeping QR Citytrain: Pensioners and Seniors Fares Concessional fares for Queensland pensioners and seniors. QR Citytrain: Reverse Sales Tickets can be purchased at the end of a journey. Many conditions apply. QR Citytrain: Safety Use the trains properly and you won't get hurt. QR Citytrain: School Fares Concessional fares for school travel. QR Citytrain: School Services Some services only run during school terms. QR Citytrain: Special Running Days Special arrangements for public holidays and major events QR Citytrain: TVMs Using the Ticket Vending Machine at stations QR Citytrain: Tertiary Fares Concessional fares for studies after secondary school. QR Citytrain: Transit Service Officers They serve and protect. QR Citytrain: Travelling with Children Tips for parents. QR Citytrain: Wheelchair Access What areas are accessible? QR Citytrain: You and the law The government regulations and penalties that affect rail travel QR Fleet: EMU Electric Multiple Unit QR Fleet: ICE Inter City Express QR Fleet: IMU Interurban Multiple Unit QR Fleet: SMU Suburban Multiple Unit Telephone Information Who to call for a good train time.